Contact Chips Ahoy!
Questions about our cookies? Need help finding the perfect flavor? The Chips Ahoy! team is here to help with everything from our chewy classics to gluten-free favorites.
Chips Ahoy! Headquarters
Chips Ahoy! Official Cookie Store
2847 Commerce Dr, Suite 220
Charlotte, NC 28203
United States
Business Hours
Monday – Friday
9:00 AM – 5:00 PM EST
We’re closed on major holidays but never stop thinking about cookies.
Shop Chips Ahoy!
Browse our complete collection of cookies, from chewy chocolate chip to gluten-free favorites.
Send Chips Ahoy! a Message
Cookie Questions Answered
How long does it take to get a response from Chips Ahoy!?
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Our team responds to customer messages within 1–3 business days. We handle cookie questions, product availability inquiries, and general support Monday through Friday during business hours.
Can Chips Ahoy! help with Amazon order issues?
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For orders placed through Amazon, contact Amazon customer service directly for the fastest resolution. We can answer product questions and help you find specific Chips Ahoy! varieties, but Amazon handles all order fulfillment and shipping.
What if I have a question about ingredients or allergens?
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Send us a message with your specific question, and we’ll provide detailed ingredient and allergen information for any Chips Ahoy! product. Our gluten-free line is clearly marked, and we can help you navigate our full cookie collection based on dietary needs.
Does Chips Ahoy! offer bulk ordering or wholesale?
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For bulk orders or wholesale inquiries, contact us directly at hello@chipsahoy.org with details about your needs. We’ll connect you with the right team to discuss larger quantities and commercial ordering options.
Can I request a specific cookie flavor or product?
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We love hearing what cookie lovers want. While we can’t guarantee every flavor request will make it to production, we forward all suggestions to our product team. Limited editions and seasonal varieties rotate throughout the year, so check back regularly for new releases.
Where can I find Chips Ahoy! products near me?
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Chips Ahoy! cookies are available at major grocery stores nationwide and through Amazon. For specific product availability or to find specialty varieties like gluten-free or limited editions, reach out and we’ll help you locate the cookies you’re looking for.
Ready to Find Your Favorite Chips Ahoy! Cookie?
Browse our complete collection — from chewy chocolate chip classics to limited edition flavors.
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